LEGAL REFERENCE

Your Privacy Matters to Us

We built ultra888 around your trust. This policy shows exactly how we collect, use and protect your personal data—from account signup through every QRIS, DANA, OVO and GoPay...

Data ProtectionPayment SecurityTransparent PracticesIndonesia-CompliantYour Control
ultra888 Your Privacy Matters to Us

Privacy Policy Framework

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Privacy Questions & Support

Email Support Reach our privacy team at [email protected] with any...
Live Chat Open the chat widget during your session to...
Account Settings Log in and visit Settings > Privacy to...
WHY VISITORS TRUST US

Why Your Data Is Safe Here

Encryption Standard

All personal and payment data travels over TLS 1.3 encryption. Your QRIS, DANA, OVO and GoPay details are tokenized and never stored in plain text on our servers.

No Third-Party Sales

We do not sell, trade or rent your personal information to advertisers, data brokers or marketing firms. Your privacy is not our product.

Regular Audits

Our security infrastructure undergoes quarterly penetration testing and compliance reviews to meet Indonesian data protection standards and regional best practices.

Limited Staff Access

Only authorized personnel with a documented need can access your account data. All access is logged and monitored for suspicious activity.

Transparent Retention

We keep your data only as long as needed to run your account and meet legal obligations. You can request deletion once your account is closed.

Indonesia Compliance

Our privacy practices align with Indonesian Law No. 27 of 2022 on Personal Data Protection and regional gaming regulations in supported areas.

BENCHMARKED

Consistent Privacy Across All Pages

01

Home Page

Links to this policy in the footer; explains account creation and lobby access without collecting data before signup.

02

Terms of Service

Defines your rights and responsibilities; references this privacy policy for data handling details and dispute resolution.

03

Player guidance

Covers account controls and self-management tools; does not collect additional personal data beyond what this policy describes.

04

Deposit & Withdrawal

Payment flow pages explain QRIS, DANA, OVO and GoPay processing; all data handling follows the standards outlined here.

05

Account Settings

Lets you review, update and manage your personal information; all changes are logged and encrypted per this policy.

06

Contact & Support

Support pages list contact methods; any data you submit through forms is handled according to this privacy framework.

07

Cookie & Tracking

Separate notice details analytics and session cookies; we do not use tracking for behavioral advertising or data sales.

QUICK SIGNAL

What We Protect

01
Account Credentials Your username, password and email are hashed and salted. We never ask for your password via email or chat. Two-factor authentication is available.
02
Payment Information QRIS codes, DANA, OVO and GoPay tokens are tokenized immediately. We do not store full card or wallet numbers on our servers.
03
Transaction History Your deposit and withdrawal records are encrypted and visible only to you and authorized support staff when you request account help.
04
Personal Details Name, phone, address and identity verification documents are stored in a separate, isolated database with restricted access and automatic expiry.
05
Session Data Cookies and session tokens expire after 30 minutes of inactivity. You can clear your browser cache anytime to remove local session files.
06
Communication Records Chat logs and support tickets are kept for 12 months for dispute resolution. You can request deletion of your conversation history anytime.

Privacy Policy Questions

We collect your full name, email, phone number, date of birth and address for account verification and compliance. Payment details—QRIS, DANA, OVO or GoPay identifiers—are collected only when you make a deposit. Identity documents may be requested for withdrawal verification.

All payment tokens are encrypted with TLS 1.3 and tokenized immediately upon receipt. We never store full wallet or card numbers. Payment processors handle the actual transaction; we retain only a reference token and transaction date for your records.

Yes. Log into your account, go to Settings > Privacy and select 'Download My Data'. You'll receive a JSON file with all information we hold—account details, transaction history and communication records—within 5 business days.

We retain your data for 12 months after account closure to handle disputes, refunds and regulatory audits. After that period, personal information is deleted automatically. Transaction records required by Indonesian law are kept for 7 years.

No. We do not sell, trade or share your personal information with advertisers, data brokers or marketing firms. We only share data with payment processors and compliance authorities where legally required in supported regions.

Contact [email protected] immediately or use the live chat. We'll reset your password, review account activity and monitor for unauthorized transactions. If payment details were exposed, we'll notify you within 24 hours and guide you through next steps.

We use session cookies for account security and analytics cookies to improve your experience. You can disable non-essential cookies in your browser settings. We do not use tracking pixels for behavioral advertising or data sales to third parties.